Plaza Premium Lounge at London Heathrow Airport T2 has again been voted “World’s Best Independent Airport Lounge” at the 2019 World Airline Awards, the industry’s most prestigious recognition. Plaza Premium Lounges in Hong Kong and Brisbane are also ranked among the World’s Top 10.
“It is such a pleasure for Plaza Premium Lounge to once again be named as 'World’s Best Independent Airport Lounge', not to mention our deepest gratitude for millions of global travellers and our dedicated team around the world that strives to make travel better every day. As the world leader in airport hospitality, we are committed to continuously enhancing our experience to alleviate the pain points of travellers. In the past year, we have put in much efforts in upgrading our service quality and adding new features – from zone planning, ambient design, furniture selection, food and beverage offerings to facilities that cater to different travel types. Our goal remains unchanged, that is to create a journey to make travel better for all travellers.” - Song Hoi-see, Founder and CEO, Plaza Premium Group
In the latest Plaza Premium Lounge addition in Helsinki, a tailored kids corner has been introduced to entertain younger guests with sustainably made and educational toys. To curate a better culinary journey, the world’s largest lounge network also looks into the trend of wellness travel by adding vegetarian dietary options and Hydration Stations with fruit-infused water to ensure travellers stay healthy throughout their journey. A refined, personalized lounge concept, Plaza Premium First, was also launched last year featuring a la carte dining Primo; a well-crafted AeroBar serving the largest collection of Scotch Whisky at the airport and special tea mocktails and cocktails; and express massage services.
Keeping on its expansion momentum, Plaza Premium Group added Plaza Premium Lounge in Ahmedabad in India, Rome in Italy, Cebu in the Philippines, Langkawi in Malaysia and Helsinki in Finland in the past year to its global network of more than 160 locations in over 44 international airports across 22 countries and regions serving 15 million travellers every year.
Referred to as the “Oscars of the aviation industry”, the prestigious Skytrax’s World Airline Awards are determined through the largest annual global airline customer satisfaction survey participated by millions of global air passengers. The survey and the award selection are independent and free of any airline influence or interference.